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Frequently Asked Questions

Our standard residential cleaning includes thorough vacuuming, sweeping, mopping, dusting of
accessible surfaces, kitchen surface cleaning, bathroom cleaning, and trash removal. See our Services
page for a complete breakdown.

Our deep cleaning includes everything in our standard cleaning plus baseboards, walls, window
seals, exterior appliance cleaning, exterior cabinetry cleaning, and ceiling fans/vents. It addresses
areas often missed in regular cleaning.

 Yes, our teams arrive with all necessary professional-grade cleaning supplies and equipment. If you
prefer we use specific products due to allergies or preferences, please let us know in advance.

 Absolutely. If you have specific product preferences or requirements due to allergies, sensitivities, or
environmental concerns, just let us know when booking your service.

Yes, we offer weekly, bi-weekly, and monthly recurring services for both residential and commercial
clients. Recurring clients receive priority scheduling and consistent service from the same cleaning
team.

You can request a quote by calling us at (816) 307-9770 or by completing our online quote request
form. We’ll ask a few questions about your space and needs to provide an accurate estimate.

We recommend booking at least one week in advance for standard services, though we can
sometimes accommodate rush requests. For specialized services like post-construction or move
in/out cleaning, 2-3 weeks notice is ideal.

 We require 48 hours notice for cancellations. Cancellations with less than 48 hours notice may incur
a fee.

 No, many of our clients provide access instructions and are not present during cleaning. We’re fully
insured and our teams are background-checked for your peace of mind.

After completing cleaning, our team leader will walk through the space with you (if you’re present) to
ensure everything meets your expectations. This gives you the opportunity to point out any areas that
need additional attention before we leave.

 Team size varies based on the size of your space and scope of cleaning. Residential cleanings
typically involve 2-3 team members, while commercial or specialized cleanings may require larger
teams.

 Yes, our teams document their work with before and after photos. These help us maintain quality
control and show the transformation of your space. These photos are kept confidential and can be
shared with you upon request.

Yes, all Restore Cleaning Co team members undergo thorough background checks and professional
reference verification before joining our team.

Our pricing is based on several factors including the size of your space, type of cleaning service
requested, condition of the space, and any special requirements. We provide clear, transparent quotes
before beginning any work.

We accept credit and debit cards only.

 Yes, we offer a 100% satisfaction guarantee. If you’re not completely satisfied with any area of our
cleaning, notify us within 24 hours and we’ll return to address the issue at no additional cost.

Yes, we’re accustomed to working in homes with pets. Please let us know about any pets in advance
so our team can be prepared. We ask that aggressive pets be secured during our visit for the safety of
our team members.

Absolutely. Our teams are experienced in working around family homes. We use safe cleaning
practices and can accommodate nap schedules or work around areas where children are playing.

 Yes, we specialize in cleaning both occupied and vacant properties. Our move-in/move-out cleaning
is specifically designed for vacant homes.

 We serve the entire Houston metroplex and surrounding communities. See our Contact page for a
detailed list of areas we service.

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